Our engineers have extensive international experience with commercial, industrial, and mission critical customers offering a full range of engineering services including:
- site surveys
- startup & commissioning
- equipment installation
- preventative maintenance
- emergency service
We can monitor the status of mission critical equipment from any location. We use secure communication channels to ensure the protection and integrity of the user's installation is secure at all times.
We provide comprehensive training covering topics such as the fundamentals of power quality and hands-on product training. We also offer on-site training at customer facilities and instructor-led classroom training.
- CEU credits
- service provider certification
- end user operation qualification
- Spare Part Solutions
- Retrofit Solutions
- Training & Certification Programs
We have a full staff of technical engineers to help you diagnose any issues you may be experiencing with your equipment and assist with RMA’s or setting up repairs. They are available 24x7, 365 days a year.
Enhanced Service Plans
Our industry leading service plans allow you to select the level of service you need to keep your critical equipment up and running, reduce the need for spare parts and extend the product warranty for up to 5 years. Annual service plans are available for equipment already installed.
Repair & Return Services
We can help you with both in and out of warranty repairs on AT&T, Lucent, Lineage Power, PECO ll & Tyco power products and out of warranty repairs for other manufacturers. Component level troubleshooting and board level repairs come with a 6 month warranty regardless of the manufacturer.
Spare Parts and Retrofit Solutions
Our customized spare parts program let’s you choose the parts you need to keep on hand to make sure your equipment stays up and running. Our custom retrofit solutions are designed to replace out dated equipment with today’s technology without having to undergo a complete overhaul.
Training and Certification Programs
Keeping up to speed on products and technology is important to maintaining your critical infrastructure. We offer several training courses on GE products and power industry technologies that will make sure you and your team members have the tools to perform at the highest level. Courses can be combined or custom programs can be developed to meet your needs.