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Support & Training Services
For the Critical Power Industry

Support & Training Services

Support & Training Services

Support & Training Services
  • Technical Support
  • Enhanced Service Plans
  • Repair & Return Services
  • Spare Part Solutions
  • Retrofit Solutions
  • Training & Certification Programs

 

Services

Technical Support

We have a full staff of technical engineers to help you diagnose any issues you may be experiencing with your equipment and assist with RMA’s or setting up repairs. They are available 24x7, 365 days a year.

 
Enhanced Service Plans

Our industry leading service plans allow you to select the level of service you need to keep your critical equipment up and running, reduce the need for spare parts and extend the product warranty for up to 5 years. Annual service plans are available for equipment already installed.


Enhanced Service Plans

 

 

Repair & Return Services

We can help you with both in and out of warranty repairs on AT&T, Lucent, Lineage Power, PECO ll & Tyco power products and out of warranty repairs for other manufacturers. Component level troubleshooting and board level repairs come with a 6 month warranty regardless of the manufacturer.


Repair & Replacement Services

 

 
Spare Parts and Retrofit Solutions

Our customized spare parts program let’s you choose the parts you need to keep on hand to make sure your equipment stays up and running. Our custom retrofit solutions are designed to replace out dated equipment with today’s technology without having to undergo a complete overhaul.


Repair & Replacement Services

 

 

Training and Certification Programs

Keeping up to speed on products and technology is important to maintaining your critical infrastructure. We offer several training courses on GE products and power industry technologies that will make sure you and your team members have the tools to perform at the highest level. Courses can be combined or custom programs can be developed to meet your needs.


Training and Certification Programs